Westminster City Council EHO Investigation Explained
The purpose of this particular EHO visit was to investigate concerns raised in a customer complaint. "This limited health and safety investigation was not intended to reveal every contravention of the law, and failure to mention any aspects cannot be taken to imply full compliance with the law as I only focused on the topic related to the complaint."
The assessment is looking at the efforts made by an organisation to comply with the ‘Working safely during COVID19 in Office and Contact Centres document”. EHO was very impressed with the approach taken towards creating a COVID secure office environment by undertaking a survey (11th August 2020) which assessed compliance with the above ‘Working Safely’ document. Employer has a duty to plan, organise, control, monitor and review health and safety arrangements. This includes devising and implementing control measures so far as is reasonably practicable, monitoring that they are observed by your employees, and reviewing their effectiveness.
Employers must impress upon their workforce the requirement to comply with COVID secure measures which have been put in place for their wellbeing, and management must monitor and control this and lead by example. Failure to do this would mean that one positive COVID case in the workplace could rapidly spread throughout the workforce.
The current position places a huge burden on all parties − occupiers, owners and managing agents − and RICS encourage all parties to work together on a case-by-case basis to recognise these challenges and create an approach that is proportionate and appropriate for each set of unique circumstances.
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